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Current Issue : Sept-Oct 2020
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Articles September-October 2020

Bose Integrator Fine Arts Solution Exploits Arenamatch Flexibility for Outdoor Installations

AV outdoor installations especially in sensitive constructions with peculiar physical restrictions require Speaker systems that are manipulative, customizable, for coverage horizontally and vertically..... read more

Acoustic and Audio System Design for Small Rooms – Part 3 - By Rahul Sarma

In Part 2 of the series, we spoke about the importance of sound isolation and how background noise can adversely impact the dynamic range of the audio playback. In Part 3 of the series..... read more

Articles July-August 2020

Banking On EYTE

EYTE Technologies Pvt. Ltd. spearheaded by Abdul Waheed was instrumental in helping realise a vision for UBS’ new Pune Office that works to automate and streamline Collaboration..... read more

Delta to Gain Momentum with Corporate and Education AV Solutions

The AV Industry business is experiencing positive growth in the iFPD segment for applications which include education and corporate..... read more

EULOGY - Ranjit Singh

Much-admired and acclaimed AV consultant, educator, speaker, trainer and AV-ICN CAVS instructor, Ranjit Singh, passed away on May 15, 2020 in Singapore leaving behind a huge void within the global..... read more

Acoustic and Audio System Design for Small Rooms- Part 2

In part 1 of this series we defined a small room, introduced the concept of sound waves as they relate to phase shift and comb filtering, and even touched on the Haas (precedence) effect. In this article, we will talk..... read more

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Barco Launched A Major Release For Overture, Featuring AV Remote Monitoring & Management (AV RMM)



Barco announced that its AV-monitoring and control solution, Overture, has now been enhanced to include remote monitoring and the automated analytics software Insights.

Barco is giving companies, universities and MSPs the ability to remotely control and monitor any AV device, leading to increased operational efficiency, improved service delivery, and enhanced user experiences. Additionally, through the Insights features, Overture provides both detailed and aggregated analytics on technology adoption, usage patterns, and performance.

Leveraging its unique, brand-agnostic and easy-to-configure design principle, Overture is going a step further to deliver a multi-tenant solution that offers scalable remote operations to any business of any size.

Remote monitoring for swift interventions

With Overture’s new remote monitoring capabilities, AV/IT operators are automatically notified when certain events occur – e.g. when a device malfunctions, or a projector lamp needs replacement. Based on those alerts, the support team can schedule preventative maintenance and solve the issues before they affect users.

The AV/IT Operations team can remotely control and manage each device individually, while bringing these capabilities together in a secure and scalable Cloud platform allows for smart incident handling by correlating different events. On top of that, you can integrate Overture into your existing support processes and tools, which allows end-to-end traceability and a faster resolution.

Driving MSP business opportunities

While collaboration and communications environments in organizations are growing in complexity and geographical span, enterprises tend to outsource their AV/IT operations to MSPs under strict service level agreements.

With its secure and scalable architecture Overture is perfect for allowing MSPs to deliver their services, meeting the required SLAs through a real-time view on all their customer workspaces, while reducing costly on-site interventions.

Using Insights, an MSP can become a trusted advisor for its customers by leveraging the device statistics to provide recommendations on technology investments, workspace design and return on investments based on technology adoption.

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